Kinesthesia Privacy Policy
At Kinesthesia, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services, including workshops, retreats, and online programs.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms outlined here, please do not use our services.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Identification Information: When you register for workshops, retreats, or other programs, we may collect personal information such as your name, email address, phone number, and payment details.
- Health and Medical Information: For your safety and to ensure that our services are suitable for you, we may collect information about your medical history, including any mental health conditions, medications, and physical limitations that could affect your participation. This information is only used to ensure your safety during our services.
- Usage Data: We may collect information about how you interact with our website and services, including IP addresses, browser types, device information, and session duration. This data helps us improve user experience and analyze trends.
- Payment Information: When you make a payment for our services, we use third-party payment processors to securely handle your financial information. We do not store your payment details.
2. How We Use Your Information
The information we collect is used to provide, improve, and personalize your experience with our services:
- Service Delivery: To manage your participation in workshops, retreats, and other programs, and to communicate with you about your bookings.
- Safety and Health: To ensure the services are suitable for you and to ensure your safety during participation.
- Communication: To send you updates about upcoming events, workshops, or services that may interest you. You may opt-out of these communications at any time.
- Customer Support: To provide customer support and respond to your inquiries or requests.
- Marketing: To send promotional emails or messages with your consent. You can opt-out at any time.
- Improvement of Services: To analyze how our services are used and improve our offerings, including our website, programs, and overall service experience.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, event management platforms, email marketing services). These service providers are contractually obligated to keep your information confidential and secure.
- Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of that transaction.
4. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
As a participant, you have the following rights regarding your personal information:
- Access and Correction: You have the right to request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.
- Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations we may have.
- Opt-Out of Communications: You may opt-out of receiving marketing emails or other communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
- Data Portability: You may request to receive your personal information in a commonly used, machine-readable format.
To exercise any of these rights, please contact us at the contact information provided at the end of this policy.
6. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. Cookies are small files stored on your device that allow us to recognize your preferences and provide a more personalized experience.
You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date it is posted. We encourage you to review this Privacy Policy periodically for any changes.